Terms and Conditions of Use and Sale
The online site Bracelet-de-montre.com (whose URL address is www.Bracelet-de-montre.com/) has been created by the company Bracelet-de-montre.com, which operates this site. Any order placed for a product listed on the Bracelet-de-montre.com online store website implies prior consultation of these general terms and conditions of sale. Therefore, the consumer acknowledges that their agreement regarding the content of these general terms and conditions of sale does not require a handwritten signature of this document, as long as the customer wishes to order the products presented on the website.
The consumer has the option to save these general terms and conditions of sale, with the understanding that saving this document is their sole responsibility.
The online store operated by Bracelet-de-montre.com on the website includes the following information:
- Legal notice allowing for precise identification of the company Bracelet-de-montre.com.
- A presentation of the essential characteristics of the goods offered.
- Prices in Euros for the goods, including any applicable delivery charges.
- Payment, delivery, and execution terms.
- The existence of a right of withdrawal (See Article 16).
- The validity period of the offer or price.
- The contract termination terms for indefinite contracts or those longer than one year.
- All this information is presented in French. The consumer declares that they have full legal capacity to commit to these general terms and conditions of sale.
Article 1: Entire Agreement
These general terms and conditions of sale represent the full obligations of both parties. In this sense, the consumer is deemed to accept all the provisions outlined in these general terms and conditions of sale without any reservations. No general or specific condition included in the documents sent or provided by the consumer may be incorporated into these terms.
Article 2: Purpose
The purpose of these general terms and conditions of sale is to define the rights and obligations of both parties in the context of the online sale of goods and services offered by the company Bracelet-de-montre.com to the consumer.
Article 3: Contractual Documents
This contract consists of the following contractual documents, listed in decreasing hierarchical order: these general terms and conditions of sale and the order form. In case of contradiction between the provisions contained in documents of different ranks, the provisions of the higher-ranking document shall prevail.
Article 4: Effective Date - Duration
These general terms and conditions of sale take effect on the date the order is placed. That is, as soon as the consumer confirms the order by ticking the box labeled "I have read the terms and conditions of sale and accept them without reservations." These general terms and conditions of sale are concluded for the time necessary to provide the goods and services subscribed to, until the expiration of the guarantees owed by Bracelet-de-montre.com.
Article 5: Orders
You can place an order online: https://www.Bracelet-de-montre.com/
Contractual information is presented in French and will be confirmed at the latest at the time of your order validation.
The company Bracelet-de-montre.com reserves the right not to process a payment and not to confirm an order for any reason, particularly in the event of a supply issue or difficulty regarding the order received.
Article 5bis: Pre-Order
Part of our site operates with a pre-order system, which means the shipping time is extended for these orders. By placing a pre-order, the Client acknowledges the shipping time indicated on each product page.
5-a Payment Terms
Order Payment and Deposit
For pre-orders (products that require restocking), a deposit of 30% of each pre-ordered product is included at the time of the order. The remaining balance is payable on the day of the order.
5-b Pre-Order Cancellation
Any pre-order placed on the Bracelet-de-montre.com website implies prior consultation and irrevocable acceptance of these general terms and conditions. Consequently, the Client acknowledges that their agreement regarding the content of these General Terms and Conditions of Sale does not require a handwritten signature of this document. The Client declares that they have the legal capacity to enter into this contract, meaning they have reached the legal age of majority (eighteen (18) years) and are not under guardianship. The parties agree that their relationship will be exclusively governed by these general terms and conditions.
Article 6: Electronic Signature
When the consumer ticks the box on the order form labeled "I have read the terms and conditions of sale and accept them without reservations," it constitutes an electronic signature that has the same legal value as a handwritten signature between the parties.
Article 7: Order Confirmation
Contractual information will be confirmed by email at the latest at the time of delivery or, failing that, at the address provided by the consumer on the order form.
Article 8: Proof of Transaction
Electronic records, kept in the company Bracelet-de-montre.com's computer systems under reasonable security conditions, will be considered proof of the communications, orders, and payments made between the parties. Archiving of order forms and invoices is carried out on a reliable and durable medium that can be produced as evidence.
Article 9: Product Information
9-a: The company Bracelet-de-montre.com presents on its website the products for sale with the necessary characteristics in compliance with Article L 111-1 of the French Consumer Code, which allows the potential consumer to know the essential characteristics of the products they wish to purchase before placing a final order.
9-b: The offers presented by the company Bracelet-de-montre.com are valid only while stocks last.
Article 10: Prices
The prices are indicated in Euros and are only valid on the date the order form is sent by the consumer. They take into account any applicable delivery charges, which are indicated before the order is confirmed. The prices include VAT applicable on the day of the order, and any change in the applicable VAT rate will be automatically reflected in the price of the products on the online store. Payment of the total price must be made at the time of the order. At no time may the amounts paid be considered as a deposit or advance payment.
Article 11: Payment Methods
To pay for their order, the consumer can choose from all the payment methods mentioned on the order form. The consumer guarantees the company Bracelet-de-montre.com that they have the necessary authorizations to use the payment method selected when confirming the order. The company Bracelet-de-montre.com reserves the right to suspend order management and delivery in the event of refusal of payment authorization by officially accredited institutions or in the event of non-payment. The company Bracelet-de-montre.com also reserves the right to refuse to deliver or honor an order from a consumer who has not fully or partially paid for a previous order or with whom a payment dispute is currently being handled. The company Bracelet-de-montre.com has implemented a verification procedure for orders to ensure that no one uses another person's banking details without their knowledge.
Article 12: Product Availability
The order will be processed no later than 3 days from the day after the consumer places their order. In the event of unavailability of the ordered product, particularly due to suppliers of the company Bracelet-de-montre.com, the consumer will be informed as soon as possible and will have the option to cancel their order. The consumer may then request a refund of the amounts paid within 30 days of their payment or exchange the product. Pre-ordered products have a longer shipping time indicated on each product page.
Article 13: Order Validation
Any order placed on the Bracelet-de-montre.com website implies acceptance of these General Terms and Conditions. Any order confirmation constitutes full acceptance of these terms without exception or reservation.
All the data provided and the recorded confirmation will serve as proof of the transaction. You declare that you are fully aware of this. The order confirmation will be considered as a signature and acceptance of the transactions carried out. A summary of your order information will be sent to you via the confirmation email.
Article 14: Returns
All our products come with the legal guarantee of conformity and the warranty against hidden defects, as provided by Articles 1641 and following of the French Civil Code. In the event of non-conformity of a product sold, it may be returned, exchanged, or refunded.
All claims, exchange, or refund requests must be made via the consumer's personal account within 30 days of delivery. See the terms on this page: https://www.Bracelet-de-montre.com/info/139-retour-echange
Products must be returned to us in the condition in which you received them, with all elements (accessories, packaging, instructions...).
Return shipping costs are the responsibility of the consumer. For any exchange, a new payment request for shipping costs will be sent to you via PayPal.
The provisions of this Article do not prevent the consumer from benefiting from the right of withdrawal provided for in Article 16.
Article 15: Delivery Terms
The products are delivered to the address provided by the consumer on the order form. The consumer is required to check the condition of the package upon delivery and report any damage to the carrier on the delivery slip, as well as to the company Bracelet-de-montre.com, within one week (See Article 16). The consumer may request that an invoice be sent to the billing address rather than the delivery address by selecting the appropriate option on the order form. Once the company Bracelet-de-montre.com dispatches an order, the consumer is immediately informed by email.
If the delivery address provided to Bracelet-de-montre.com does not allow the postal service to deliver the package to its final destination, Bracelet-de-montre.com will contact you to resend the package to a different valid address, subject to additional delivery charges. If this second address is also incorrect, Bracelet-de-montre.com will refund you immediately after receiving the package at our office, deducting the cost of both shipments at the current rate.
The delivery options offered on Bracelet-de-montre.com vary. The consumer can choose between shipments with or without tracking. Shipment of an order without tracking is at the consumer's own risk. If the consumer chooses a simple letter shipment without tracking or guarantee, and the delivery is delayed or the shipment appears lost, Bracelet-de-montre.com is in no way responsible, and the consumer waives any form of claim or refund related to this inconvenience.
LA POSTE (for tracked shipments only)
To minimize transportation costs, all small or medium-sized products are shipped in bubble envelopes. In addition to being economical, this type of envelope is quickly delivered throughout France. However, as with any shipment, there may be a delivery delay or the product may be lost. In the event of a delivery delay compared to the date indicated in the shipping email, please report the delay to us by sending an email. We will then contact La Poste to initiate an investigation. A La Poste investigation can take up to 21 days from the start date of the investigation. If the product is found during this period, it will be immediately forwarded to your address (in most cases). If, however, the product is not found after the 21-day investigation period, La Poste will consider the package lost. It is only at this point that we can resend a replacement product at our expense, provided you selected the registered delivery method. If the ordered products are no longer available at that time, we will refund the amount for the products lost by the carrier. If the products are still available but their price has changed on the site, we will apply the new sale prices, refunding the difference by bank transfer. We accept no responsibility for delivery delays caused by the carrier, especially in the event of product loss or strikes.
Article 16: Delivery Issues Due to the Carrier
Any anomaly regarding delivery (damage, missing product compared to the delivery slip, damaged package, broken products, etc.) must be noted on the delivery slip as "handwritten reservations," accompanied by the customer's signature. The consumer must also confirm this anomaly to the carrier within two (2) business days of delivery by sending a registered letter with acknowledgment of receipt outlining the claims. The consumer must send a copy of this letter to:
Bracelet-de-montre.com
BP 20075
31121 PORTET PDC
France
Article 17: Delivery Error
14-a: The consumer must notify Bracelet-de-montre.com on the day of delivery or at the latest on the first business day following delivery of any claim regarding a delivery error and/or non-conformity of the products in kind or quality compared to the order form. Any claim made beyond this period will be rejected.
14-b: The claim must be made to Bracelet-de-montre.com by email, either by logging into the Bracelet-de-montre.com online store website and filling out the form titled "Add a message" related to the order in the "My Orders" section, or by sending an email via the contact form available on the "Contact Us" page.
14-c: Any claim not made in accordance with the rules outlined above and within the time limits will not be considered, and Bracelet-de-montre.com will be released from all responsibility towards the consumer.
14-d: Upon receipt of the claim, Bracelet-de-montre.com will assign an exchange number for the product(s) concerned and communicate it to the consumer by email or phone. An exchange of a product can only occur after the consumer has been assigned an exchange number following the procedure outlined above.
14-e: In the event of a delivery error or exchange, any product to be exchanged or refunded must be returned to Bracelet-de-montre.com in its entirety, unworn, and in its original packaging, by Colissimo Recommandé, to the following address:
Bracelet-de-montre.com
BP 20075
31121 PORTET PDC
France
To be accepted, any return must be reported in advance to Bracelet-de-montre.com's Customer Service.
The shipping costs are the responsibility of Bracelet-de-montre.com, except in cases where the returned product does not correspond to the original declaration made by the consumer in the return slip.
Article 18: Product Warranty
In accordance with Article 4 of Decree No. 78-464 of March 24, 1978, the provisions of these general terms and conditions of sale do not deprive the consumer of the legal guarantee that obliges the professional seller to protect the consumer against all consequences of hidden defects in the item sold. The consumer is expressly informed that Bracelet-de-montre.com is not the producer of the products presented on the website, as defined by Law No. 98-389 of May 19, 1998, regarding liability for defective products. Consequently, in the event of damage caused to a person or property by a product defect, only the responsibility of the product's manufacturer may be sought by the consumer. Given the frequency of product component renewals, Bracelet-de-montre.com may, upon request, inform the consumer about the availability of spare parts for the products offered and the procedures to obtain them.
Article 19: Right of Withdrawal
The consumer has a period of 14 business days to return products that do not meet their expectations at their own expense. This period starts from the day of the consumer's order delivery. If this period expires on a Saturday, Sunday, or public holiday, it is extended until the next business day. All returns must be reported in advance to Bracelet-de-montre.com's Customer Service, either by logging into the Bracelet-de-montre.com online store website and filling out the form titled "Add a message" related to the order in the "My Orders" section, or by sending an email via the contact form available on the "Contact Us" page.
Only products returned in their entirety, in their original packaging, and in perfect resale condition will be accepted. Any product that has been damaged or whose original packaging has been deteriorated will not be refunded or exchanged.
This right of withdrawal is exercised without penalty, except for return shipping costs. In the event of the right of withdrawal, the consumer may request a refund of the amounts paid or exchange the product. In the case of an exchange, the re-shipping costs will be borne by the consumer.
In the event of the right of withdrawal, Bracelet-de-montre.com will make every effort to refund the consumer within 15 days. However, given the technical nature of the products sold, this period may be extended to 30 days, particularly when the product requires technical verification (for example, products that need to be tested beforehand).
The consumer will then be credited to their bank account via PayPal (secure transaction).
Article 20: Usage Rights
The right to use software from Bracelet-de-montre.com and those distributed by it is granted to the consumer on a non-exclusive, personal, and non-transferable basis, in accordance with the Intellectual Property Code. However, under Article L122-6-1 of this Code, the consumer has the right to make a backup copy when it is necessary to preserve the use of the software. In any case, the software author retains ownership of their work, which the consumer agrees to respect.
Article 21: Force Majeure
Neither party will have failed in its contractual obligations as long as their performance is delayed, hindered, or prevented by a fortuitous event or force majeure. Any irresistible, external, unforeseeable, unavoidable circumstances, independent of the parties' will, which cannot be prevented despite reasonable efforts, will be considered as force majeure or fortuitous events. The party affected by such circumstances must notify the other party within ten business days from the date they become aware of the event. The parties will then meet within one month, unless this is impossible due to the force majeure event, to examine the event's impact and agree on how the contract will be continued. If the force majeure event lasts more than three months, the general terms and conditions of sale may be terminated by the aggrieved party. Specifically, in addition to those typically recognized by French courts: transportation or supply blockages, earthquakes, fires, storms, floods, lightning, telecommunication network outages, or difficulties with external telecommunication networks to customers.
Article 22: Partial Invalidity
If one or more provisions of these general terms and conditions of sale are held invalid or declared as such under a law, regulation, or final decision of a competent court, the remaining provisions will retain their full force and scope.
Article 23: Non-Waiver
The fact that one party does not take advantage of a breach by the other party of any of the obligations outlined in these general terms and conditions of sale will not be interpreted in the future as a waiver of the obligation in question.
Article 24: Title
In case of difficulty interpreting any clause, the titles of the clauses will be considered non-existent.
Article 25: Applicable Law
These general terms and conditions of sale are subject to French law. This applies to both substantive and procedural rules. In the event of a dispute or claim, the consumer will first contact Bracelet-de-montre.com to seek an amicable solution.
Article 26: Data Protection
The information requested from the consumer is necessary for order processing and may be shared with Bracelet-de-montre.com's contractual partners involved in order fulfillment. The consumer may write to Bracelet-de-montre.com, whose contact details are provided in the privacy policy on the website, to object to such communication or to exercise their rights of access, correction, or deletion of their personal information held by Bracelet-de-montre.com, in accordance with the law of January 6, 1978. The consumer may also exercise their right of access and correction via forms available in the "My Account" section after logging into the Bracelet-de-montre.com online store website.